Returns / Exchange

We want you to feel confident about every purchase. The outline below is a working draft for review — confirm timelines and conditions with the business before publishing as final policy.

Unused items in original packaging may be eligible for return or exchange within a reviewable window after delivery.
Please contact customer care with your order reference once order management is live.
Hygiene-sensitive products may have additional restrictions; these will be listed per product when catalogue rules are confirmed.